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SOA Best Practices Authors: Jason Bloomberg, Andy Thurai, Charles Araujo, Hollis Tibbetts, Pat Romanski

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Report: IBM Ranked #1 in Web Portal Software Market Share

The ranking was based on total worldwide software revenue for 2008

IBM has announced that IT analyst firm Gartner, Inc., has ranked IBM as the worldwide market share leader in the Portal Products and User Interaction Tools enterprise software segment. The ranking was based on total worldwide software revenue for 2008.(1)

A rise in IBM's healthcare client engagements contributed to its portal success. More than 6,500 IBM clients use IBM's Web 2.0-enhanced WebSphere Portal software. IBM has seen an especially large jump in new portal business from healthcare clients worldwide including Catholic Healthcare West, Children's Medical Center of Dallas, Healthways, MedStar Health, Memorial Health, and Trillium Health Centre. IBM WebSphere Portal is also used by four of the top five US healthcare insurance companies, Blue Cross Blue Shield organizations in 33 states, more than 30 major hospitals, clinics, and delivery networks worldwide, and more than 12 on-line healthcare provider sites servicing more than 20,000 users each.

"Portal software connects all stake holders, enables communication, collaboration and process efficiency, and promotes better work flow and information sharing," said Benoit Long, vice president and CIO of Trillium Health Centre, an Ontario, Canada hospital that has developed multiple portals over the last five years. "We connect thousands of staff and clinicians at our multiple locations, and we are now in the process of connecting patients involved in chronic disease management, particularly diabetes, and their providers through patient and provider portals."

IBM Portals have also been well received in the financial industry. This IBM software is being used by the top 10 global banks, nine of the top 10 U.S. banks, seven of the top 10 European banks, and eight of the top 10 Asia Pacific banks.

"Portal technology is exploding due to the unique combination of cost savings and exceptional Web experiences achievable with the latest technologies. IBM WebSphere Portal software has delivered Web 2.0 innovations, and preserved customers' existing investments, all with reliable security and manageability," said Larry Bowden, vice president, IBM Portal and Mashups.

IBM portal customers in other industries include Abbott Labs, Australian Social Security, Bayer Schering, Bombardier, Border States,, Isuzu, Finnish Defense, Harley Davidson, Knoxville Utilities Board, Lamborghini, Nissan, the Navy Federal Credit Union, Prudential, Volkswagen, University of London, Yulon Motors, and TRI-WEST, a flooring company. IBM clients that use IBM WebSphere Portal for service-oriented architecture-based IT systems include the Stockholm-based Swedish Road Administration and Atlas Air Worldwide Holdings of Purchase, N.Y.

More Stories By WebSphere News Desk

WebSphere Journal News Desk trawls the world of e-commerce technologies for news and innovations and presents IT professionals with updates on technology trends, products, and services in the WebSphere family.