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In the 67 years since Alan Turing proposed his Imitation Game - the infamous ‘Turing test' for artificial intelligence (AI) - people have been confused over the very purpose of AI itself. At issue: whether the point of AI is to simulate human behavior so seamlessly that it can fool people into thinking they are actually interacting with a human being, rather than a piece of software. Such deception was never the point of Turing's exercise, however. Rather, he realized that there was no way to define true intelligence, and thus no way to test for it. So he came up with the game as a substitute - something people could theoretically test for. Regardless of Turing's intentions, setting the bar for AI based on its ability to snooker an audience has become fully ingrained in our culture, thanks in large part to Hollywood. The AI We Love - and Love to Hate Ever since the... (more)

Three #DigitalTransformation Truths | @CloudExpo #ArtificialIntelligence #DX

Three Digital Transformation Truths and One Great Myth By Charles Araujo It's conference season and, as you might expect, Jason and I have been on the road covering a bunch of them. It's always great to see what the disruptive players in the market are doing - and this year did not disappoint. But there is one thing that repeatedly happens that just gets under my skin: transformation-washing. As Jason explained in a Forbes article over a year ago, ‘washing' is when a vendor (or pundit) applies a buzzword loosely in an overt attempt to attach themselves to its buzz. And transformation-washing is rampant. At virtually every event vendors bombarded the attendees with all the reasons that this tool or that solution was the driving force behind digital transformation. Unquestionably, many of these tools are innovative and represent genuine breakthroughs. But no tool, in a... (more)

Fundamental Flaw in #DigitalTransformation Practice | @ExpoDX #AI #ML #DX

Transformation Practice: The Key to Making Change a Core Competency Guest post by Intellyx Principal Analyst Charles Araujo There is a fundamental flaw in how many people think about digital transformation. First, as we've written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinking, however, that leads to this type of project mentality. Enterprise leaders commonly think of transformation as something done at a corporate level - something the organization does to itself. But that mindset creates a separation between the act of transformation at an organizational level and the transformation that must occur within each individual to make organizational transformation a reality. The truth, however, is that there is no such thing as organization... (more)

It’s the Customer, Stupid! | @CloudExpo #AI #DX #SmartCities #DigitalTransformation

Digital Transformation: It's the Customer, Stupid! By Charles Araujo, Intellyx Principal Analyst If you cannot explicitly articulate how investing in a new technology, changing the approach or re-engineering the business process will help you achieve your customer-centric vision of the future in direct and measurable ways, you probably shouldn't be doing it. At Intellyx, we spend a lot of time talking to technology vendors. In our conversations, we explore emerging new technologies that are either disrupting the way enterprise organizations work or that help enable those organizations to cope with disruption. The rate at which new companies and new technologies are emerging is staggering, and it can be difficult to keep up - even for those of us whose sole job is to do so. It's no wonder, therefore, that so many people draw a straight line between the concept of digi... (more)

Is #DevOps Falling into the Maturity Trap? | @DevOpsSummit #AI #CloudNative

Guest post by Intellyx Principal Analyst Charles Araujo I was at a conference recently when I saw it. I sighed and shook my head. A development manager from a large enterprise organization was explaining how they had created a DevOps maturity model based on CMMI. They went on to describe their current state of maturity and their plans to get to ‘full maturity' in the next three years. He continued by explaining how they had presented this plan to executive management and subsequently received approval for a new ‘DevOps team.' Many organizations are now looking to DevOps maturity models to gauge their DevOps adoption and compare their maturity to their peers. However, as enterprise organizations rush to adopt DevOps, moving past experimentation to embrace it at scale, they are in danger of falling into the trap that they have fallen into time and time again. Unfortun... (more)

Silos Are Dead! Long Live the Silos! | @CloudExpo #DX #Cloud #Agile #DevOps

Silos Are Dead! Long Live the Silos! Guest post by Intellyx Principal Analyst Charles Araujo Nothing unites any group of people like a common enemy. And since the move toward digital transformation began - and IT transformation before it - a favorite common enemy has been organizational silos. It has been an oft-repeated mantra that in order to execute a successful transformation of any kind, the organization must break through the silos that have been the source of dysfunction and obstruction. Everyone could agree that silos created unnecessary separation, protectionism, and bureaucracy. No one would dare argue that having rigid silos were somehow good for the organization. Silos were, therefore, the easy target. They became the mantle onto which leaders could lay all past transgressions, and, in so doing, they became a convenient artifice to allow the leader to pro... (more)

Preparing for the Next Disruption | @CloudExpo #AI #DX #FinTech #Blockchain

Preparing for the Next Disruption By Intellyx Principal Analyst Charles Araujo I'll never forget the day that I first encountered the Internet. It was 1989 when a friend who worked in aerospace showed it to me - and I immediately ignored it. I wasn't alone. Almost everyone missed the true impact it would have on the world. I originally told this story in my first book, The Quantum Age of IT: Why Everything You Know About IT is About to Change and went on to explain how this encounter had precipitated the three market forces that had changed everything. These three market forces were: The consumerization of IT - how consumer technologies changed the expectations and perceptions of technology consumers The criticality of IT - how technology moved from a back-office focus to powering every business process, every customer interaction and virtually every element of the ... (more)

What ‘Software-Defined’ Really Means | @CloudExpo #AI #SDN #SDX #DevOps

The visual model to declarative metadata representation to immutable deployment vision is in essence what SD is all about. The secret to making this approach practical, and thus the key to understanding why SD approaches have become so prevalent, is the word immutable. Once we get an SD approach right, we no longer have to touch the deployed technology whatsoever. Instead, to make a change, update the model and redeploy. In a recent Cortex, I bemoaned the fact that as buzzwords go, Digital Transformation is excessively vague. There is yet another buzzword of our times that is suffering the same fate: Software-Defined. Rare though buzz-adjectives may be among the pantheon of buzz-nouns and the occasional buzz-verb, Software-Defined (SD) has become remarkably pervasive. In fact, it ties together many different, quite disparate concepts into what has become a vague mi... (more)

The End of Business Process in the Digital Era | @CloudExpo #Cloud #DigitalTransformation

At Intellyx, we often talk about the transition from the Industrial Era to the Digital Era, but other than the transformation of the technology itself, the details have been rather sketchy. It's time to fill in some of the blanks. This transition has been going on for decades, of course. Another name for the Digital Era is the Information Age, which started at the end of World War II. Yet, while computers and the Internet have fundamentally changed business in several complex and multifaceted ways, we still run our organizations following the familiar patterns of the Industrial Era. With the modern notion of digital transformation, however, enterprises are chipping away at the fundamental organizational and operational structures that have been with us since the nineteenth century or earlier. One remarkable casualty: the business process. Business processes have beco... (more)

Innovate with SOA - I

This article originally appeared in NOW Magazine, which retains all rights. A commitment to innovation in any organization can be stymied by the day-to-day reality—and resulting ennui—of accomplishing the basic work done that has to be done. Within IT organizations, for example, it’s generally accepted wisdom that a very high percentage of resources and budget are dedicated to maintenance and support, to ongoing operations, rather than to nurturing innovation. The well-known 80/20 rule applies here—not only do 20 percent of customers typically drive 80 percent of sales, but 80 percent of resources are deployed to cover routine tasks. (The original usage of this shorthand, by the way, was by an Italian economist, Vilfredo Pareto, who used it to describe unequal distribution of wealth in Italian society in the late 1800s.) A slightly altered ratio has become popular i... (more)

Getting Hybrid IT Right | @CloudExpo #AI #DX #SaaS #ITaaS #CloudNative

Getting Hybrid IT Right By Charles Araujo, Intellyx Principal Analyst We define Hybrid IT as a management approach in which organizations create a workload-centric and value-driven integrated technology stack that may include legacy infrastructure, web-scale architectures, private cloud implementations along with public cloud platforms ranging from Infrastructure-as-a-Service to Software-as-a-Service. At Intellyx, we have a mantra that goes something like this: "We love confusion in the market. It gives us something to write about." Well, if confusion is what we like, Hybrid IT delivers it in spades. The tech industry is a buzzword-creating machine, but the truth is that all of these buzzwords serve a purpose. As an industry, we are in a constant struggle to distill, comprehend and communicate new and complex ideas that are arising at a dizzying pace. So the industry ... (more)