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In last week's Cortex newsletter, I introduced the following diagram of a customer-centric digital architecture, where digital architecture is shorthand for enterprise architecture that's laser focused on driving digital transformation.   Customer-Centric Digital Architecture In the diagram above, the traditional architectural layers (represented here as concentric bands) have been grayed out in favor of customer journeys that cut across user interface, process, technology infrastructure, and data concerns, instead focusing on the preferences and behavior of individual customers as they conduct all their interactions with the company in question. The notion of customer journeys, of course, are central to the digital marketer's playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But... (more)

Architecting Change | @CloudExpo #Cloud #Agile #DigitalTransformation

Architecting Change as a Core Competency In a recent article for Forbes I wrote that enterprise architects (EAs) should be less agents of change as architects of change. In response, several EAs commented that what they had been doing all along looked quite a bit like architecting change. After all, dealing with change has always been a top priority for enterprise architecture. There's more to architecting change than managing change, however. In order to deal with disruptive business environments - as well as introducing disruption intentionally to shake up the competition - org... (more)

Your Digital Architecture | @CloudExpo #BigData #IoT #DevOps #DigitalArchitecture

Digital transformation impacts all corners of the business, and perhaps the most important corner to us here at Intellyx is the dark cul-de-sac where the enterprise architects huddle. Because of their unique capability to maintain and communicate the big picture of enterprise transformation, EAs can be critical to the success of a digital initiative - but only if they slough off the paperwork-laden, gatekeeper-centric thinking of the EA of days past. Instead, EAs must empower their organization to achieve success with digital efforts through the proper use of digital architecture... (more)

Spread the DevOps Virus | @DevOpsSummit #Agile #DevOps #Microservices

Finally, the conclusion: part two of my Cortex newsletter, Spread the DevOps Virus in Your Organization. In part one, I called for expanding the hard-fought organizational lessons of DevOps to the rest of the enterprise. Allow people to choose their own teams, and to allow teams to choose their own goals, I exhorted - self-organization being the key to driving agility at the organizational level. That article, however, focused on the participants on such teams. What does it mean for you as an individual to join with colleagues and organize yourselves into teams that can address ... (more)

The DevOps Virus | @DevOpsSummit #Agile #DevOps #ContinuousDelivery

Whenever the conversation in a large organization circles around to how to be more innovative, someone always brings up a skunkworks. According to Wikipedia, the original Skunk Works is Lockheed Martin's Advanced Development Programs (ADP), responsible for the design of several aircraft - an effort that continues to this day. Over time, however, the term skunkworks has taken on a broader meaning. Innovation thought leader Everett Rogers (the fellow who coined the term early adopter) defined a skunkworks as "an especially enriched environment that is intended to help a small group... (more)

Seven Extreme Employee Journey Digital Principles | @ThingsExpo #IoT #DigitalTransformation

Digital means customer preferences and behavior are driving enterprise technology decisions to be sure, but let's not forget our employees. After all, when we say customer, we mean customer writ large, including partners, supply chain participants, and yes, those salaried denizens whose daily labor forms the cornerstone of the enterprise. While your customers bask in the warm rays of your digital efforts, are your employees toiling away in the dark recesses of your enterprise, pecking data into arcane screens as they struggle to retain a thread of sanity under the onslaught of m... (more)